I am excited to be partnering with Dr. Stacey Boyle to provide consulting on setting up the most effective measurement/analytics strategy for organizations. Together we make a great team, blending our unique experiences to provide a holistic approach to breaking down the sometimes daunting task of developing and executing a measurement strategy tailored to the specific company needs.
Our strategy development process begins with defining the measurement goals as identified by the L&D stakeholders. We always start with “WHY you measure.” After the measurement goals are established, we help you select the best metrics (“WHAT you measure”) that indicates progress toward those goals. Next, we explore the “HOW.” We determine how the selected metrics can be analyzed to answer the measurement questions. The “HOW” is based on your organization’s enablers such as the internal capability, budget, technology, timeframe, level of executive buy-in, etc. Then the socialization plan is executed to inform the stakeholders of the progress toward the goals. In the spirit of continuous improvement, the entire process is continually tracked and modified.
See my recent post on Chief Learning Officer magazine's site: Don't Overengineer Your Measurement Strategy.